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The Medicity electronic newsletter is a bi-monthly
 summary of company news and events.
Driving Down Content Management Costs with an
Open Source Platform
Remaking Health Data Access in Delaware, Oregon,
and CalRHIO-fornia
Helping EMR Vendors and Users Connect to Clinical
Data
Shaking Up Clinical
Application UI Design
Making Customers Raving Fans
 Driving Down Content Management Costs
with an Open Source Platform
Why should hospitals, strapped for capital for
business-critical projects, spend a lot of money on content management
infrastructure? Now they don’t need to. Medicity announced its new
Open Source content management platform during the HIMSS 2007 conference in
New Orleans.
ProAccess CMS is state-of-the-art technology that offers customers many new
benefits and advanced features without expensive content management
infrastructure. Medicity sales executives have already introduced this core
component of the Medicity product vision to existing clients. A special
implementation team is focused on transitioning existing clients and
converting new clients to the platform. The first customer migrations have
begun and will continue over the next two years.
Remaking Health Data Access in Delaware,
Oregon,
and CalRHIO-fornia
In September 2006, the Delaware Health Information Network (DHIN),
the first state-wide RHIO, adopted Medicity’s MediTrustTM clinical
interoperability platform and its ProAccessTM clinical application suite.
This cooperative venture among hospitals, physicians, other healthcare
providers, and payors is scheduled to go live for the entire state over a
two-year timeframe, with initial users coming online early this year.
Medicity has teamed with Texas-based Perot Systems
to meet DHIN’s hosting and support needs. Perot will provide
data-center services, technical and provider helpdesks, and outreach
training, as well as onsite customer service.
Phase I of this implementation is on schedule for
the end of the first quarter in 2007. The cooperation of the medical
community in Delaware
on this project represents an exciting development in the evolution of
RHIOs and a framework for health information networks throughout the
country,. The buzz surrounding the DHIN rollout this year will be worth
noting.
In the wake of the DHIN rollout, two additional announcements
have established Medicity as a bi-costal player in the RHIO/HIE marketplace
and cemented the Medicity-Perot partnership. Bay Area Hospitals, a group of
Oregon-coast health organizations, has announced the selection of Medicity
as their RHIO and clinical portal partner. Then RHIO giant, CalRHIO,
selected Medicity to build a statewide health information exchange and
utility service for the state of California
using Medicity’s MediTrust™ clinical interoperability platform
in a project they estimate to top $300 million. Perot will provide hosting
and support services. See press release. This seismic event rattled windows
in Healthcare IT offices around the country.
For all our recent press releases on clients and
products, visit our website, www.medicity.com.
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Helping EMR Vendors
and Users Connect
to Clinical Data
A continuing problem for EMR vendors is access to
laboratory data, which generally originates outside the physician practice.
Medicity contracts with one of the nation’s largest commercial
medical testing laboratories to provide a full online ordering and
resulting solution which includes the capability to post results directly
to the provider’s EMR. Working with major EMR vendors, Medicity has
created an electronic gateway application with connections into all major
EMR applications. This solution offers many benefits to the lab and even
more to providers, who now have options for how they receive lab results.
Now this same EMR Gateway technology is part of
Medicity’s MediTrust™ interoperability platform and available
to all Medicity hospital clients. The MediTrust EMR Gateway leverages the
experience and effort of Medicity’s EMR project and a large library
of demographic interfaces into practice management systems.
Shaking Up
Clinical Application UI Design
More than 24 organizations, representing 150
hospitals, currently use a clinical portal built by Medicity.
Medicity’s ProAccess PCS
application—designed to meet customer needs and
preferences—incorporates the strengths of the old Park City Solutions
product into Medicity’s powerful clinical suite. A year in
development, ProAccess PCS will be released to initial sites in March,
including the Delaware Health Information Network. Existing
clients—including Park City Solutions provider portal
customers—will be able to upgrade their current release of software
to the ProAccess PCS code beginning in the third quarter of 2007.
The ProAccess user interface breaks new ground for
efficient user navigation, effective data presentation, and efficient
no-click access to supplemental clinical data sets. Its hover-over feature,
used by innovative web applications, is a valuable contribution to
intuitive interface design.
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Making
Customers Raving Fans
Scott Holbrook, Medicity’s new EVP, has a
resume that underscores his continuing interest in client satisfaction.
With 35 years’ of experience in the healthcare IT industry and a
founder of KLAS (the healthcare IT customer satisfaction firm), he is a
strong believer in customer support, satisfaction, and relationships. In
his new role, he is focused on client relations. He has recently undertaken
a survey of the Medicity user community to invite feedback on how the
company can better serve its customers.
Medicity plans to use the input generated by this
study in its staffing plans for 2007. To supplement in-house research,
Scott will be encouraging clients to submit anonymous data to KLAS.
Medicity wants to use the KLAS feedback as a third-party measure of company
performance.
Please help
evaluate our service by participating in this initiative. If you have
questions on how to participate in a KLAS survey, contact Scott Holbrook
directly at sholbrook@medicity.com.
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questions or problems please contact us at
56 E Broadway, Suite 600
Salt Lake City, Utah 84111
(801) 322-4444 or
marketing@medicity.com.
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